Regional Account Representative - Finding Jobs In Indonesia - Job Agency Indonesia

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Job Search and Recruitment Indonesia

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(Senior Staff level)
(EPC (Engineering, Procurement, Construction))
Aurora, United States
Jan 09, 2019 - Advertise Date
Apr 09, 2019 - Expired Date

Company Descriptions

Established in 1983, Our Company is a pioneer in reducing combustible dust and improving bulk material handling systems. Initially focused on dust suppression, Benetech quickly became respected as the premier dust suppression provider in the United States. As client relationships grew, we engineering group and field technician group was called upon to handle a variety of bulk material handling issues.  Our company embarked on a company wide initiative in the 90’s to research and develop a complete line of bulk material handling products and services. Through two acquisitions and the building of “best-in-class” divisions for Dust Collection, Advanced Chute Transfer Systems, Washdown Systems, and Suppression, we has become the only Engineering, Procurement, and Construction (EPC) company with in-house engineering, equipment, manufacturing, research, chemical production, and field service capabilities.


Experience and Education Requirements

  • College degree required (preferably Mechanical or Electrical Engineering) or equivalent work experience
  • 2 years minimum technical customer service-related experience
  • 2 years minimum experience in the industrial equipment installation industry focusing on areas such as mechanical piping, electrical wiring, commissioning and troubleshooting of control systems
  • Experience with power industry, including PT PLN, PT Pembangkitan Jawa Bali, PT Indonesia Power, and/or IPP
  • Fluent in both English and Indonesian Bahasa dialects, both written and spoken
  • Strong customer service capabilities
  • Highly responsive and self-directed problem solver
  • Good interpersonal and communication skills
  • Ability to be part of and develop a cohesive team
  • Work with conveying bulk materials such as coal, rock, aggregates
  • Understanding of conveying equipment operating fundamentals
  • Computer literate (MS Office products)


Physical/Environmental Requirements

  • Position requires the general mobility to function throughout the facility and customer worksites
  • Prolonged periods of sitting, standing, walking
  • Ability to work in material handling environments.
  • Ability to travel frequently (80%)
  • Ability to climb ladders and stairs; working in tight quarters
  • Ability to lift/carry loads of up to 50 lbs.
  • Ability to drive a motor vehicle
  • Ability to operate and use:
  1. General Office Equipment
  2. Personal Computer
  3. General maintenance tools

General Overview

  • Responsible for the technical and sales support for account related Benetech’s regional Indonesian sales efforts, with scope adjusted as directed by Management. Individual will be responsible for supporting sales channels and technical objectives as defined and amended from Management.


Duties and Responsibilities

  • Ability to communicate and set appointments with appropriate power plant personnel
  • Build and maintain proper relationship with power plant personnel
  • Present “Introduction to Benetech” to potential customers and new personnel at existing customers
  • Overview of systems and provide Management scope overview of site issues where Benetech can provide solutions
  • Once scope is established and presented, drive budget process follow up per program developed by Management
  • Generates customer service and technical support for Benetech equipment and systems for distributors
  • Ensures Benetech and appropriate partners are properly registered with customers to ensure ability to bid on and receive projects
  • Supports the requirements of Benetech operations by obtaining necessary information for the generation of proposals, system designs and operations support of the Benetech business
  • Supports field service policies and procedures
  • Supports processes for efficiently handling orders , including equipment and chemical
  • Supports testing and service of our systems in coal power plants, ports, and other material handling facilities.
  • Supports training program for field service technicians, distributors, and customers
  • Maintains database to provide reporting and tracking tools to support proposals and projects
  • Supports field service technicians/contractors to promote customer centric ideals and efficiencies
  • Support for technical system and component inquires related to Benetech core products
  • Develop and maintains a cohesive Sales Channel relationships to ensure customer expectations are being met and additional sales opportunities are being identified
  • Support in troubleshooting product application problems, if necessary.
  • Performs other duties and responsibilities as deemed necessary by management
Length of Experience
4 - 6 years
Employment Type
Work Location
DKI Jakarta, Indonesia
Reporting To
Director of Operations Asia
Diningsih Bayu Sari


Diningsih Bayu Sari (Consultant)

Ridwan Faisal


Ridwan Faisal (Consultant)

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