Key Account Manager - Finding Jobs In Indonesia - Job Agency Indonesia

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Job Search and Recruitment Indonesia

Company Logo
(Manager level)
(Electrical & Electronics)
DKI Jakarta, Indonesia
Mar 17, 2019 - Advertise Date
Jun 15, 2019 - Expired Date

Company Descriptions

Our company provide support to companies in the region with the strong focus to expand our business in the areas of industrial systems, power system, social infrastructure systems, building solutions and industrial ICT solutions.
Beside being responsible for our business operations in Indonesia. Our company also follows our commitment a better environment and a better world for people everywhere. is a company which strives to deliver quality innovations to make a meaningful difference to the people around us.


A) With external (customers)

  • Understand the customer values, business challenges and their organisation
  • Understand customer maintenance & budget planning, cycle
  • Foster relationships with customers at all levels (station and HQ) and visit customers periodically
  • Develop and drive strategies, solutions and proposals for each opportunity for the benefits of customers with TSB technologies and solutions in considering of market competition position.
  • Take initiative in negotiations with the customer with agreed terms which benefit to both parties
  • Attend Meetings with Customers as Representative of the Company.
  • Collect necessary data, info and VOC (Voice of Customer) for Service Business activities, and to forward this information to relevant persons/parties such as but not limited to management, engineers and commercial staff in the Company/Toshiba/etc.
  • To support invoicing and payment collection from customer


  1. With external (TSB HQ, other TSB subsidiary office)
  • Understand TSB HQ organisation, function of each sections, key members of each section especially related to Service.
  • Understand the line of communication, commercial approval process, tech approval process, TA dispatching process.
  • Understand TSB working culture, work practices, key documents used.
  • Communicate with HQ, mentor office for strategy approach which is benefit to local office and customers.
  • Take initiative in SBU (Service Business Unit) team to support planning and implementing the sales activities;


(C ) Within internal office

  • Update internal documentation, including Outage schedule, Target Projects List, Customer Profiles
  • Prepare annual budget with support from TSE, CA, Senior Manager/ MD
  • After securing the order, plan, review, coordinate and execute the project in outages, manage the project within the project budget. Identify needed resources for the jobs.
  • Overview the lead time delivery of spare parts, labour, TA’s arrangement for outage work execution with Contract Administrative (CA) and Technical Support Engineer (TSE). The role is NOT to be involved to all steps, but to monitor and deliver the related documents/parts and others to Customers in timely manner;
  • Review and coordinate schedule of outage works activity, internally and externally for the outage work execution.
  • Mechanical background with more than 5 years in power plant experience with some commercial knowledge
  • Understand TSB technologies, solution, promotion tools which available
  • Able to use Words, Excel, PPT effectively.
  • Able to write communicate Indonesia language, English, Japanese (advantage)
  • Having strategic way of thinking
  • Having negotiation and communication skills
  • To be able to work independently and taking lead to manage the outage activity. Able to travelling.
  • Support the Company for Commercial & General Affairs such as Tax Exemption List, Insurance, Transportation, Custom Clearance, etc.;
  • Participate in the Company SBU Globalization activities as the Company’s representative, whenever required;
  • Learn company way of thinking, behaviour and make use of it into actual business;
  • Any other assignments required from the Company.
Length of Experience
4 - 6 years
Employment Type
Work Location
Jakarta Selatan, Indonesia
Debby Lim


Debby Lim (Consultant)

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